Questions. Answered.

Yes. Bonic Fusion weighs just 27g. Bonic Cycle is 31g. Neither model touches your ear canal, so there's no in-ear pressure or fatigue. Both are designed for all-day wear — commutes, workouts, work shifts, or anywhere your day takes you.

Bone conduction headphones deliver sound through gentle vibrations transmitted via your cheekbones — bypassing the ear canal entirely. Both Bonic Cycle and Bonic Fusion use this technology, so your canals stay completely open while you listen. You get clear audio and full awareness of your surroundings at the same time.

They're designed for a different purpose. In-ear earbuds prioritize isolation; open-ear bone conduction headphones prioritize safety and comfort. Vocals and mids are clear — bass is lighter, which is a fair trade for runners, cyclists, and anyone who needs to hear traffic, voices, or their environment while they move.

Your ear canals stay clear, unblocked, and comfortable — no pressure, no heat buildup, no trapped moisture. You also hear everything around you: cars, cyclists, voices, trail sounds. For outdoor athletes, that ambient awareness isn't a compromise. It's the point.

Wipe down with a dry cloth after use. Both models are IPX8-rated, so rinsing under fresh water is fine — but avoid prolonged exposure to soap, saltwater, or extreme heat (saunas, hot tubs) to preserve the speaker mesh and sound quality over time.

Bonic Cycle includes a built-in rear LED safety light with multiple modes — no clip-on, no extra accessory. It's built into the headphone and activates easily via the physical buttons. Bonic Fusion does not have LED — it's designed for lit environments and daytime use. If you run at night on unlit roads, Bonic Cycle is the right choice.

Both models carry an IPX8 rating — the highest waterproofing standard in consumer audio. That means full submersion is fine. Rain, sweat, open-water swimming, or a rinse under the tap after a muddy trail run. IPX8 is not splash-resistant — it's fully waterproof.

Yes. In Bluetooth mode, double-press the power button to activate your phone's native voice assistant (Siri, Google Assistant). Both models also support multipoint Bluetooth for connecting to more than one device. The open-ear design lets you hear the caller and your surroundings simultaneously — no awkward toggle between call mode and awareness mode.

Yes. Bonic Cycle includes Music Mode and an additional listening mode. In Bluetooth mode, press the power button four times to switch between modes. Bonic Fusion is optimized for standard Bluetooth music and calls.

A full charge takes approximately 2 hours. Once charged, both models support a full day of music, calls, and workouts on a single charge. Always ensure the charging port is completely dry before connecting the cable.

Yes. Both models use a wraparound ergonomic fit that stays secure across all terrain and pace — whether you're on the trail or mid-HIIT session. The open-ear design means you stay aware of your surroundings during outdoor runs, while still keeping you locked in during high-intensity intervals. Bonic Cycle adds a built-in rear LED for pre-dawn or dusk runs. Bonic Fusion is the lighter option at 27g, ideal for runners and HIIT athletes who prioritize minimal weight.

Both share the same core DNA: open-ear bone conduction technology, IPX8 waterproofing, and silicone construction. The differences:  Bonic Cycle — 31g, built-in rear LED safety light, designed for night runners, cyclists, and anyone who trains in low-visibility conditions.  Bonic Fusion — 27g, no LED, available in four city-inspired colorways (Black / New York, Orange / Los Angeles, Green / Seattle, White / Miami). Built for everyday runs, lit environments, and runners who want the lightest, most expressive option.

The wraparound design works for most wearers. If you wear thick-framed glasses or cycling-specific eyewear, we recommend testing the fit before your first long session. The soft silicone construction minimizes pressure, and the flexible band adjusts to most head shapes.

In-ear headphones create a seal in the ear canal during every workout — trapping heat, moisture, and pressure over time. For consistent daily athletes, that adds up. Bonic's open-ear design keeps the canal clear and comfortable with zero contact. No seal. No buildup. Just sound and awareness.

Bonic Fusion is built for any sport or activity where you want a lightweight, canal-free listening experience. IPX8 waterproofing means it handles swimming, cycling in the rain, or intense sweat sessions. The 27g build and secure wraparound fit work across all movement types.

Bonic Cycle. The built-in LED rear light makes you visible to cars, cyclists, and other runners without carrying any extra gear. If you run primarily in daylight, well-lit streets, or indoor settings, the Fusion is the right fit.

First check your porch, mailbox, parcel locker, and with neighbors or building staff. If still missing, email prime@bonictrack.com with your order number, shipping address, and tracking number. If confirmed lost, we'll reship within 3–5 business days.

We're sorry. Email prime@bonictrack.com with: (1) your order number, (2) where you purchased, and (3) a description of the issue. We'll verify and resolve as quickly as possible.

Orders are processed within 1–2 business days. Standard U.S. shipping typically takes 3–5 business days after dispatch. You'll receive a tracking email once your order ships.

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90-Day Satisfaction Guarantee on all purchases from bonictrack.com. Request a refund or exchange within 60 days of purchase. Items must be in original condition. This guarantee does not apply to lost/stolen items or accidental damage. Full details: bonictrack.com/policies/refund-policy

Make sure the band is seated fully behind your head and the transducers are positioned on your cheekbones. The silicone band is designed to flex and conform — if needed, gently press the transducers closer to your cheekbones for a more secure fit.

Yes — minor cheekbone vibration at high volumes is normal for the bone conduction category. Adjusting the fit slightly forward or
backward usually resolves it. We recommend keeping volume at a moderate level for comfort and hearing health.

Hold the power button for 5 seconds to enter pairing mode. Make sure Bluetooth is enabled on your device and that the headphones aren't already connected to another device. If needed, delete the Bonic device from your Bluetooth list and re-pair from scratch.

Check placement first. The transducers should sit directly on your cheekbones, just in front of your ears — not on the ear itself. In noisy environments, you can use earplugs; sealing the ear canal enhances bone conduction sound significantly.

Press the LED button to cycle through the available light modes (steady, flash, or breathe mode). If the light still doesn't activate, ensure the
battery is sufficiently charged. If the issue persists after charging, contact prime@bonictrack.com with your order number.